Knowledge Hub · KoraHub360
Private and shared coach notes: what belongs where?
Write only what is needed for the task and check who can see a note before saving it.
Decide purpose and audience
A shared note should describe progress or a next step suitable for the player and guardian. A private note may help the coach remember session context, but it is not a place for unnecessary sensitive details or personal speculation. Do not copy a child’s information into a group chat.
Review before sending
Check the correct player record and access level, and separate neutral description from matters needing internal follow-up. If you need to raise a child-safety concern, use the academy’s approved process rather than an ordinary note field. Seek qualified advice for sensitive legal questions.
A practical example
You may need to remember that a player moved to a new group this week; record that in a brief professional note. Do not speculate about family life or diagnose. If you want to share progress, write a separate summary suitable for the guardian.
- Check who sees the text
- Remove unnecessary details
- Use the approved safeguarding route for concerns
General educational guidance, not a child assessment, endorsement of a particular academy or promise of an outcome. Confirm current details directly with the relevant organisation and seek qualified help for health, legal or child-safety matters.